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FAQ

 Frequently Asked Questions

What are your store hours?

We are open from 8:30 AM to 5 PM Monday through Friday, and 9 AM to 3 PM on Saturday. We are closed Sundays.  Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

 

Where do you deliver?

Deliveries to the Tulsa Metro area are able to be delivered with same-day service in most cases. This includes all of Tulsa, Jenks, Glenpool, and Bixby, also most of Broken Arrow, Sapulpa, Sand Springs, and Owasso. Delivery charges start at $8.99 and increase relative to their distance from our Jenks location.

 

What is your minimum delivery?

Our minimum delivery is $35 plus the delivery charge and tax. If you see something online that you would like and it falls under the $35 delivery minimum you may give us a call and we can get it ready for you so you can come by and pick it up.

 

How long do fresh flowers last?

This varies widely depending upon the types of flowers you receive. Most flowers will last 3 to 5 days and some longer with proper care. Always refill your vase daily with fresh water. The number one reason for wilted flowers is lack of water. We purchase our flowers directly from the growers and upon arrival to our shop we process them immediately into a specially formulated solution for rehydration. We take special care and pay close attention to details to make sure that you receive the freshest possible flowers.

 

Do you have a guarantee?

We have a 48 hour guarantee. We want you to be happy. if you are not completely pleased please give us a call at 918-299-2341 we will make arrangements for resolution.

We have a 48 hour guarantee. Please contact us within 48 hours if you are not pleased.

 

Can you set up standing orders for my office or a friend or family?

Yes, we can definitely help you set up standing orders for your home or office. Please contact Becky at 918-249-3432 with any questions regarding standing orders.

 

Do you have an 800 phone number?

Yes, 1-800-433-5247, or 1-800-43-FLAIR.

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